How to Find Your Lyft Rating and Improve Your Scores

Methods to test your Lyft ranking

The app does not present you any information about your ranking past the rating and what number of rides you’ve got taken or given. In case your rating is decrease than you need, higher conduct on future rides could assist increase the common.

1. Open the Lyft app.

2. Faucet the menu button within the top-left nook.

Open the aspect menu.
William Antonelli/Enterprise Insider

3. Faucet “View profile” under your profile image.

Open your Lyft profile.
William Antonelli/Enterprise Insider

4. Your star ranking is within the banner under your identify and photograph.

Your Lyft ranking will vary from one to 5 stars.
William Antonelli/Enterprise Insider

In case you’re a driver, you may additionally obtain an electronic mail from Lyft each week containing suggestions out of your current riders.


Why are scores essential to Lyft passengers?

Many passengers should not conscious of how essential Lyft passenger scores are. They usually perceive the significance of ranking drivers, however fail to understand the truth that the ranking system works each methods.

Drivers can select who they choose up. Earlier than every trip, Lyft drivers are given a trip request that features the passenger’s identify, the place they wish to be picked up, and their ranking. Drivers are inspired to make most trip requests, however they reserve the best to refuse passengers. One of many causes they may flip down a trip is due to unhealthy scores.

Whereas a foul passenger ranking can restrict your probabilities of using, worse but, you could possibly be deactivated from the Lyft . platform completely should you get sufficient unhealthy scores.

Once more, the entire motive for the ranking system is to take care of high quality for riders and riders. should you behave in a way trigger you to constantly obtain poor scores from drivers, the system will acknowledge this and probably render your account ineffective on account of such actions.

Steadily Requested Questions

How To Change My Lyft Profile Image

Along with your passengers ranking it’s actually essential that you just maintain your profile image updated in your Lyft account.

Certainly, the profile image in your passenger’s Lyft profile is what the driving force makes use of to determine you when selecting you up for a trip.

Setting a practical profile image in your Lyft account might be helpful, particularly if you find yourself on the LAX airport or on the Las Vegas airport ready in your driver. When you have a current profile image, it is going to assist make the pickup quicker.

In case you signed up in your Lyft account utilizing your Fb login, your Lyft profile image will robotically be the identical as your Fb profile image.

In case you created a Lyft account utilizing your cellphone quantity, it’s important to arrange your private image.

Comply with our step-by-step tutorial:

  • Open the Lyft app
  • Faucet the menu icon within the high left nook of the app’s dwelling display screen.
  • Faucet ‘View profile.’
  • Faucet the purple digicam icon subsequent to your profile image.
  • Take a brand new photograph or choose a saved photograph by tapping ‘Select from library or gallery.’

Can I dispute an unfair Lyft ranking?

In case you really feel that you got an unfair passenger ranking from a Lyft rider after a trip, Lyft allows you the opportunity to dispute the ranking and clarify your self.

There are easy steps to dispute a Lyft ranking:

  1. Open the Lyft app
  2. Faucet the hamburger menu within the high left portion of the display screen
  3. Faucet “Journey historical past”
  4. Choose the trip wherein you’d wish to dispute a ranking for
  5. Faucet “Get assist” on the backside of the display screen
  6. Decide the explanation for disputing the cost, and transfer ahead with the prompts on the display screen

In keeping with the Lyft website, “Lyft can exclude the bottom ranking obtained out of your final 100 rides. Requests for a number of ranking exclusions aren’t assured.”

It’s price noting that whereas you’ll be able to dispute a Lyft ranking, that doesn’t imply that Lyft will reverse that ranking. In case you have been mistaken within the scenario that led to a foul ranking, be trustworthy with your self and settle for the ranking.

Methods to Enhance Your Lyft Ranking

Have your scores slipped to the purpose the place that you must begin bettering?

One of the best ways to enhance your Lyft ranking is to contemplate your conduct as soon as your trip has been booked.

Listed here are a number of ideas for elevating your scores and getting again on monitor.

1. Present up on time

As soon as your Lyft has arrived at your pick-up location, you should have 5 minutes earlier than your driver departs, wherein case it’s possible you’ll be charged a price for the driving force’s time.

Be sure you be on the pick-up spot on time with out making them wait too lengthy.

2. Meet on the right pick-up level

We all know meetups in unfamiliar places might be tough, however attempt your finest to be ready on the specified pick-up level to keep away from confusion between you and your driver.

Kindly provide the driving force instructions should you assume they’re having a tough time discovering you.

3. Be well mannered

This is applicable to every little thing in life, however particularly whenever you enter a Lyft automobile.

Nobody needs to share a automobile with a impolite individual.

Be well mannered and pleasant to your driver and keep in mind to thank them when you’ve arrived at your vacation spot.

4. Current good passenger etiquette

Fundamental etiquette can do quite a bit in your rating.

Keep away from smoking, consuming, or ingesting throughout your trip.

When you have lengthy legs and like to take a seat within the entrance, be sure you ask your driver first.

Additionally, just remember to don’t soiled your driver’s automobile.

Don’t simply hop within the automobile when you have muddy sneakers or go away behind rubbish out of your late-night snack.

The little issues go a good distance.

5. Respect guidelines and rules

Comply with the foundations Lyft has put in place — it’s that easy.

To make sure security for your self and your driver, be sure you comply with the foundations outlined by Lyft’s Community Guidelines in addition to the regulation.

Put on your seatbelt, chorus from consuming medication and alcohol within the automobile, and respect your driver.

You must also keep away from making an attempt to cram too many individuals into the automobile.

This received’t go over properly along with your driver.

Keep in mind that guideline violations cannot solely decrease your ranking however may also put your account susceptible to deactivation.

6. Tip properly

Ideas make up a considerable portion of a rideshare driver’s revenue.

Whereas it’s actually not a requirement, tipping your driver is all the time a wonderful option to deliver your rating up.

Stingy tippers danger receiving a low ranking.

Drivers are in a position to edit passenger scores inside 24 hours of the drop-off.

Though that is unlikely, drivers may have a look at their trip receipts and join the dots as to who tipped what for every trip throughout their shift.

We’re positive you’ve gotten a greenback or two to spare, and slightly can go a good distance.

In case you don’t know the way a lot to tip, take a look at out Lyft tipping ideas so that you just tip the right amount in your subsequent trip.

How Lyft Passenger Scores Work

The very first thing to know is the Lyft ranking system works each methods.

On the finish of every journey, drivers are given the chance to fee their passengers, and passengers can fee their drivers a rating of 1 to 5 stars.

Neither occasion will ever see the ranking they’ve been given.

As a rider, should you don’t choose a ranking in your driver inside two hours, Lyft will robotically assign them a ranking of 5 stars.

For drivers, they need to fee their passengers inside 5 minutes of finishing the trip.

Within the occasion {that a} rider or driver offers a ranking of three stars or much less, they won’t be paired with the individual once more for future rides.

You even have the flexibility so as to add suggestions and feedback to offer Lyft an concept of what the driving force or passenger did properly or didn’t do properly.

These usually come up as selectable choices like “well mannered,” “clear,” “good dialog,” and so forth.

Just like the scores, feedback from each events are solely ever shared with Lyft and never disclosed to drivers or riders.

Lyft calculates your rider ranking as a median of your final 100 rides.

When you have fewer than 100 rides, your ranking is the common of your complete rides.

In case you solely have lower than 25 rides, your ranking will seem as “new” to drivers.

Aux Wire Annoyance

These days, having management over the auxiliary wire offers you an identical tasks as an expert DJ. Slacking on the job could not solely anger the opposite passengers but additionally get your rights to the wire revoked. Apparently, it’s no totally different in the case of music in a ride-sharing service. In case you’re courageous sufficient to ask for the aux wire, enjoying the best music and never annoying your driver is essential. For nearly 60 p.c of drivers, this implies straying from sure genres altogether.

Except your driver makes his or her music preferences clear, enjoying nation music is the most definitely to harass them. Rap and hip-hop aren’t too far behind, although, with 14 p.c of drivers discovering it annoying. Seems the most secure guess when making a soundtrack in your trip is decade music. This solely irritated 2 p.c of drivers.

Journey-Sharing Is Caring

Arranging a trip by way of a ride-sharing service has by no means been simpler — a number of clicks on an app and a automotive is normally ready for you. However the tasks of a passenger don’t cease as soon as the automotive is ordered. Being respectful of each the automobile and driver is essential — for a excessive passenger ranking and since it’s simply the best factor to do. Self-driving vehicles aren’t totally upon us but, so put your self within the driver’s seat and keep in mind the golden rule: Deal with your driver how you’d wish to be handled. You might even earn 5 gold stars.

Methods to discover your Lyft passenger ranking

Checking your Lyft passenger ranking is simple, and might be accomplished in a number of easy steps.

  • Open the Lyft app.
  • Choose the hamburger menu within the high left nook of your smartphone display screen.
  • Choose “View profile” close to the highest left.
  • View your Lyft passenger ranking. The ranking seems under your identify and a star seems subsequent to the ranking.

Methods to enhance your Lyft passenger ranking

Most Lyft riders in all probability have a median Lyft ranking and don’t have to take steps to enhance their considerably. Nonetheless, for individuals who don’t have that luxurious and get decrease scores than desired, motion is required.

Whereas nothing might be accomplished about previous scores from earlier journeys, there are a number of easy issues to remember that can significantly improve your odds of incomes a constructive ranking on future journeys :

1. Smile

A easy good day or good day throughout pickup can go a good distance in your Lyft expertise.

Being pleasant doesn’t simply imply being well mannered to your driver. It additionally means respecting different passengers by not partaking in loud or obnoxious conduct, or another kind of conduct which may upset the driving force.

I’ve numerous tales of {couples} who bought into my automotive after asking for a trip, forgot to acknowledge me, however nonetheless bought into an explosive combat shortly after closing.

Hold the drama between you and the others between you and others, and don’t drag your driver in the midst of it.

2. Be on time

Know the place you’ll be picked up and be on time.

Lyft drivers should wait after accepting a trip request, so don’t make them wait too lengthy earlier than your scheduled choose up time once they arrive. Driving across the metropolis selecting up all of the passengers who should not prepared on time is a giant issue for the drivers, so that they significantly respect the velocity.

3. Be accountable and respectful

Don’t drink alcohol, smoke, use medication or eat meals with sturdy odors whereas using.

Utilizing widespread sense will assist keep away from conditions like these, however typically the sudden occurs that places the driving force in a no-win scenario.

Deal with their automotive the best way you need yours to be handled whereas driving. And simply keep in mind, if it’s towards the regulation to function your individual private automobile, you must in all probability chorus from doing so when touring with different individuals.

4. Ideas in your driver

It’s essential to do not forget that tipping to the driving force isn’t included in the usual trip fare. I normally advocate at the least 10% because the minimal, however typically give 20% of the whole trip fare. The motive force pays for fuel, car wash, insurrance, upkeep and extra prices out of their very own pocket, so including a couple of bucks for a tip goes additional than you may anticipate and is significantly appreciated.

Giving a tip is advisable, however it could possibly additionally assist earn some macaroons with a Lyft driver. After getting a number of {dollars} in money, the potential for getting a better ranking is fairly good.

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